From community forums to dedicated engineers on speed dial. Support that scales with your deployment — and actually picks up the phone.
Open-source doesn't have to mean you're on your own. When your infrastructure serves thousands of users and it's 3 AM and something breaks, you need someone who knows the codebase — not a forum post from 2019.
Named engineers who know your deployment inside and out. No re-explaining your setup every time.
Response time guarantees based on severity. Critical issues get immediate attention.
Slack, video calls, phone — reach us the way that works for you. No ticket-only support walls.
We monitor your deployment health and flag issues before they become incidents.
Quarterly architecture reviews to ensure your deployment scales with your business.
Comprehensive documentation, runbooks, and troubleshooting guides maintained by the core team.
Early notification of security patches with guided remediation steps.
Issues affecting your deployment get fast-tracked in the development queue.
For teams getting started with flex.plane.
For production deployments that need reliability guarantees.
For mission-critical infrastructure that can't afford downtime.
We're excited to announce that we're only a few weeks away from sending out the first invitations to our early access program. Enter your E-Mail to be notified once it drops. And don't worry, we hate spam as much as you.